Effective Date: December 13, 2025
Website: https://partnest.lk/
Company: PartNest (PVT) LTD

1. Introduction

Welcome to PartNest (PVT) LTD (“Company”, “we”, “us”, “our”). These Terms and Conditions govern your use of our website https://partnest.lk/ and the purchase of products from us.

By accessing this Website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Eligibility to Use

By using this Website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into a binding contract
  • Information provided by you is accurate and complete

3. Products and Services

  • PartNest sells automotive spare parts and accessories
  • Product images are for illustration purposes only
  • Compatibility with your vehicle is your responsibility
  • We recommend professional installation for all parts

4. Pricing and Payments

  • All prices are displayed in Sri Lankan Rupees (LKR)
  • Prices may change without prior notice
  • Payment must be completed before order confirmation
  • We reserve the right to cancel orders due to pricing or stock errors

5. Orders and Acceptance

  • Placing an order constitutes an offer to purchase
  • Orders are confirmed only after payment verification
  • We may refuse or cancel orders at our discretion
  • In case of cancellation, any paid amount will be refunded

6. Delivery and Shipping

  • Delivery timelines are estimated and not guaranteed
  • Delays caused by couriers, customs, or external factors are not our responsibility
  • Ownership and risk pass to the customer upon delivery

7. Returns and Refunds

  • Returns and refunds are governed by our Refund & Returns Policy
  • Please review the policy before making a purchase

8. Installation and Usage Disclaimer

  • We are not responsible for damage caused by improper installation
  • Electrical and mechanical parts must be installed by qualified professionals
  • Warranty may be void if parts are misused or altered

9. Warranty

  • Manufacturer warranties apply where available
  • Warranty does not cover wear and tear, misuse, or incorrect installation
  • Warranty claims must be supported with proof of purchase

10. User Accounts

  • You are responsible for maintaining account confidentiality
  • We are not liable for unauthorized account use
  • We may suspend or terminate accounts that violate these terms

11. Intellectual Property

  • All Website content is owned by or licensed to PartNest (PVT) LTD
  • Unauthorized copying or reproduction is prohibited

12. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect or consequential losses
  • Our maximum liability is limited to the amount paid for the product

13. Indemnification

You agree to indemnify and hold PartNest (PVT) LTD harmless from claims arising due to misuse of products or breach of these Terms.

14. Third-Party Links

We are not responsible for content or services provided by third-party websites linked on our Website.

15. Privacy Policy

Use of this Website is also governed by our Privacy Policy.

16. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website indicates acceptance of updated terms.

17. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka.

18. Contact Information

For any questions regarding these Terms: Info@partnest.lk